Take the order
while the phone is engaged.
Takeaways, restaurants, salons, clinics and shops. I build websites that take orders, bookings and card payments on their own, so the sale does not depend on somebody being free to answer.
Every order taken by phone
is an order you had to be free for
Takeaways, salons, clinics and shops all hit the same ceiling. Orders and bookings arrive when somebody is available to answer, and stop when they are not. The busiest hour of the day is the hour nobody can get through.
A website that takes the order does not clock off. It takes the booking at eleven at night, holds the slot, sends the confirmation and takes the payment, without anyone picking up.
It also stops the leak that nobody measures: the customer who rang, got the engaged tone, and rang somebody else instead.
Taking orders is not
the same as running a shop
These get lumped together as “e-commerce” and they are not the same job. Which one you need decides what it costs.
Bookings & Ordering: £1,995
For takeaways, restaurants, salons, clinics and trades taking paid consultations. Your menu or service list, Stripe payments, a booking system with availability rules and automated confirmations. Live in 4–6 weeks.
A product shop: from £3,500
Stock levels, size and colour variants, shipping bands, returns. That is a different build with a lot more moving parts, so it is quoted individually rather than sold off a price list.
Not sure which?
If you are selling a fixed set of things people collect or book, it is the first one. If you are shipping physical stock in different sizes and colours, it is the second. Twenty minutes on the phone will settle it.
The build, and
the work that follows it
Your menu or service list
Presented properly, with professional image treatment, so it reads like somewhere worth ordering from rather than a PDF someone scanned in.
Stripe payments
Card payments taken on the site. Stripe fees and the merchant account are yours, and disputes and chargebacks are handled through Stripe directly.
A booking system that holds up
Calendar with availability rules and automated confirmations, so slots cannot be double-booked and you are not sending reminder texts by hand.
Advanced SEO setup
Local business and product or service schema, so search engines understand what you sell and where. Plus the search-targeted landing pages that come with Growth.
An enquiry form as well
For everything the booking system does not cover: the large order, the awkward question, the customer who would rather ask first.
The first month of SEO free
Bookings & Ordering includes the first month of the £199 SEO Retainer, and the Care Plan free for the first 12 months.
Not quite your line of work? I also build for cleaning contractors and trades and construction, or see everything I do and what it costs.
Common questions
about ordering and payments
Something else on your mind? Twenty minutes on the phone, no charge and no obligation.
Ask me anything →Bookings & Ordering, at £1,995, is for a fixed set of things people collect or book: a menu, a treatment list, an appointment slot. A product shop with stock levels, size and colour variants, shipping bands and returns is a different build with far more moving parts, quoted individually from £3,500.
Through Stripe, integrated into the site. The Stripe fees and the merchant account are yours, and payment disputes and chargebacks are handled through Stripe directly rather than through me.
Yes. The booking system comes with availability rules and automated confirmations, so slots cannot be double-booked and you are not sending reminders by hand. There is an enquiry form as well, for anything the booking system does not cover.
Four to six weeks. Because there are more moving parts, the launch guarantee runs to 45 days on Bookings & Ordering rather than 30: live, tested and submitted to Google by then, or you do not pay the balance until it is.
The Care Plan is free for the first 12 months, then £20 a month or £200 a year. The first month of the £199 SEO Retainer is included too. Stripe take their own fees on each transaction.